Privacy Policy

Last updated: April 22, 2026

1. Data We Collect

We collect information you provide directly (name, email, quiz answers) and technical data (IP address, browser type, device identifiers) when you use our Service.

2. How We Use Data

• To generate your personalised AI report
• To process payments via Paddle
• To send transactional and marketing emails (with your consent)
• To improve our Service

3. Payment Data

We do not store credit card information. All payment processing is handled by Paddle.com Market Ltd. See Paddle's privacy policy at paddle.com/legal/privacy.

4. Cookies

We use cookies for session management, analytics (Google Analytics / Meta Pixel), and personalisation. You can disable cookies in your browser settings.

5. Data Sharing

We do not sell your personal data. We share data only with trusted service providers (Paddle, email providers, analytics platforms) under strict data processing agreements.

6. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to access, correct, delete, or export your personal data. Contact us at support@mysticai.chat to exercise these rights.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion at any time.

8. Contact

Data Controller: MysticAI
Email: support@mysticai.chat